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TXT MSG-ing Our newest system that allows visitors on your lot to send a text message on their cell phone to
get the pricing of a vehicle. A text message is then sent back to the visitor with the price, and the dealership gets an e-mail
with the visitors cell phone number to follow up. Then the customer can return home, logon to the dealer website and see a list of
all the vehicles they had requested more information about. Live Chat Beta Our enhanced live chat system went into real-time testing on one of our clients servers. More results to follow... RSS Feeds We've now added RSS Feeds visitors can subscribe to for the latest service specials as well as any new arrivals. Many users have RSS feeds of the latest in news stories, and now can easily add your content to their Google Page, Outlook, or any other news reader. Video E-Mail Video E-Mail is now available. Record your message and add cue points to guide a customer through multiple vehicles. A simple e-mail link is returned for you to place into your e-mail, thus working with all CRM systems. Once the customer views your Video mail, you will receive notification that the message was viewed, when it was viewed, and how many times it was watched. Stand out from your competition by providing a personalized, video message showing your customers a real person will be working with them. |
Additional InfoReinventing the WheelWe love to reinvent the wheel. We're not entirely sure why everyone says not to. If no one did, we would still have solid rock tires and not the lighter, stronger steel-belted air filled tires we have today. And we're quite sure the Research and Development teams at Goodyear are constantly looking for ways to reinvent the wheel.
As an example, we've developed an in-house live chat system. We felt that we will be able to increase the customer experience by being able to tie together information from the web, putting it at the operators fingertips, to help show customers exactly what they are looking for. No third-party generic system can do that. |
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